DECLARATION OF CONFIDENTIALITY; GÎTES DE FRANCE® AVEYRON
Préambule
GÎTES DE FRANCE® AVEYRON attaches particular importance to protecting the personal data of its customers, partners and users of its website: https://www.gites-de-france-aveyron.com and those of its network members.
This confidentiality statement has been drawn up with a view to defining the commitments for the protection of data. Its purpose is to specify the way in which the members of the GÎTES DE FRANCE® AVEYRON network collect, use and process the personal information of all its users (customers, partners, site users).
Please be aware that our privacy protection practices comply with the French Data Protection Act (Loi “Informatique et Libertés” n°78-17 du 6 janvier 1978 modifi&e;e, la loi “pour la confiance dans l’économie numérique” n°2004-575 of 21 June 2004 and comply with the requirements of the “Règlement Général sur la Protection des Données” n°2016/679 of 27 April 2016.
Article 1: Data collected
1.1 Nature of the data collected
GÎTES DE FRANCE® AVEYRON ensures the relevance of the personal data collected. Only appropriate and limited information is collected, which is necessary for the purposes defined by GÎTES DE FRANCE® AVEYRON.
Some data collected on the site, are strictly necessary à the establishment and monitoring of your accommodation contract or à browsing our website.
The other data is optional and failure to provide it will not affect the fulfilment of the accommodation contract.
1.2 Use of the data collected
GÎTES DE FRANCE® AVEYRON uses the personal data of the persons concerned in particular in order to authenticate them (name, surname, address, telephone number ....), to provide them with the service and/or product they require (banking information) and to offer them information tailored to their interests (commercial, promotional information).
GÎTES DE FRANCE® AVEYRON is likely to use the data of the persons concerned in an anonymised manner in an irréversible manner for the purposes of statistical studies.
We collect personal information about you when you use the GÎTES DE FRANCE® AVEYRON site. This information is necessary to fulfil the contract and includes:
- Information when creating a user account. Your title, first name, surname, telephone number, postal address and e-mail address.
- Information when creating a user account.
- Information when booking accommodation. Your title, first name, surname, telephone number, postal address, e-mail address, number of guests, children's date of birth, bank details.
- Information when booking accommodation.
- Information when sending a message via the form located on the “Contact us” page. Your first name, last name and e-mail address (the telephone number is optional).
- Information when submitting the form located on the “join us” page. Your status, your title, your first and last names, your e-mail address, your telephone number and your postal address.
- Information when submitting the form located on the "Join us" page.
- Information when submitting the form located on the "Join us" page.
- Information when submitting the form located on the "Join us" page.
- Information when submitting the form located on the "Join us" page.
Some information is complementary and optional:
- Additional customer account information. For example, the profile photo.
This information may include:
- Location data. A precise or approximate location determined from your IP address or your mobile device's GPS depending on your device's settings.
- Usage information.
- Usage information. The pages or content you view, the searches, the reservations you have made and other actions carried out on the GÎTES DE FRANCE® AVEYRON site. When users visit the GÎTES DE FRANCE® AVEYRON site, the Web server automatically records data and information relating to the device and browser used by them. This information may include the type of browser and version used, the operating system, the Internet access provider, the IP address of the user's device, and the date and time of access to the site.
The web server automatically records data and information relating to the device and browser used by the user.
A transfer of your personal data may be made to third parties, in particular: courts, administrative authorities, judicial officers, in the context of a legal obligation.
In the context of subcontracting operations, service providers act on behalf of and according to the instructions of Gîtes de France, and in compliance with the RGPD.
Article 2: Data controllers for personal data
2.1 Data controllers
GÎTES DE FRANCE® AVEYRON acts as data controller, it undertakes à to communicate data à caractèeeacute;es of a personal nature only to the entities of the Gîtes de France® network with which you êtes in a business relationship as well as its authorised service providers/subcontractors.
2.2 Obligations of data controllers
GÎTES DE FRANCE® AVEYRON shall refrain from communicating à third parties (other than those mentioned in 2.1) data of a personal nature without informing the persons concerned and offering them the opportunity to exercise their right of opposition.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.
Article 3: Data retention period
Data is kept for a period adapted to the purposes of the processing and in accordance with the legislation and regulations in force.
Customer data is kept during the contractual relationship, and may be kept for ten years after the contractual relationship is terminated in order to comply with accounting and tax obligations.
Data on prospective customers who are natural persons may be kept for up to three years after the last contact with the prospective customer.
Article 4: General principles for data collection and processing
In accordance with the provisions of Article 5 of the European Regulation 2016/679 (RGPD), the collection and processing of data from users of the site comply with the following principles:
Article 5: Legal basis for the processing of personal data
In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679 (RGPD), we process your personal data on the following legal grounds:
- Lawful interest: we may process your personal data as necessary to protect our legitimate business interests (provided that the interests or rights of individuals do not prevail), in particular to manage, deédevelop and improve our products and services; support our customers and sales department; ensure the protection of our staff and assets; communicate information relating to our products and services and ensure compliance with laws and regulations.
- Performance of a contract: we may process your personal data to enter into or perform contracts with you or your organisation, including to provide and manage our products and services and to enable our customers to use our products, services and support tools.
- Legal obligation: we may process your personal data to comply with applicable laws and regulations, or to establish or exercise our rights. For example, including in the event of complaints or for compliance, regulatory and investigative purposes.
- Consent: we may process your personal data to comply with applicable laws and regulations, to establish or exercise our rights.
- Consent: we may process your personal data where you have given us your consent. In particular, where we cannot rely on any other legal basis or where we are required by law to obtain your consent in the context of certain sales and marketing activities, data collection tools or online surveys.
- Consent: we may process your personal data where you have given us your consent.
Article 6: Security of personal data collected
GÎTES DE FRANCE® AVEYRON implements appropriate security measures to protect the personal data collected against any malicious intrusion, loss or disclosure to unauthorised third parties.
GÎTES DE FRANCE® AVEYRON also guarantees the security of information changed during payment transactions.
Finally GÎTES DE FRANCE® AVEYRON makes their employees aware of the protection of personal data made available to them in the course of their duties.
Article 7: User rights
7.1 Different user rights
In accordance with the requirements of the European Regulation 2016/679 (RGPD), the user has the above rights.
- Right of access: you may request access to the personal data processed by Gîtes de France concerning you, or request copies of it;
- Right of rectification: you have the opportunity to rectify your personal data, if it is inaccurate or incomplete;
- Right to erasure: you have the right to request the deletion of your personal data, subject to the exceptions set out above. For example, we may be required to retain your personal data in order to comply with legal obligations.
- Right à limitation: you may limit the processing of your personal data in certain circumstances. For example, if you dispute the accuracy of your personal data, you may ask us to limit its processing until we have been able to verify its accuracy.
- Right of limitation: you may limit the processing of your personal data in certain circumstances.
- Right to portability: you have the right to request portability of your data in certain circumstances. For example, you can ask us to transfer some of your personal data to another organisation if the processing is based on your consent or a contract;
- Right to object to data processing: you may object to the processing of your personal data in certain circumstances. For example, you may object to direct marketing, including the use of your personal data for the purposes of profiling for direct marketing, or where we process your personal data for our own legitimate interests.
These rights may, however, be limited in certain situations, for example if GÎTES DE FRANCE® AVEYRON is able to demonstrate the existence of a legal obligation or legitimate interest in the processing of your personal data.
- Right to appeal to the competent supervisory authority : if you believe that the processing of your personal data breaches the RGPD, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés or the supervisory authority of the EU Member State in which you reside.
7.2 Référent RGPD
To ensure the correct application of current legislation GÎTES DE FRANCE® AVEYRON has dé signed a RGPD référent.
If you wish to exercise your rights, please contact Ms Marie Pierre COSTES at the following address: mp.costes@gites-de-france-aveyron.com
In the event of any unresolved difficulties in connection with the use of your personal data, you may submit a complaint to the CNIL.
If you wish to delete your GÎTES DE FRANCE® AVEYRON customer account you must log in à your account and go to the “Sécurité” section. From there, you can delete your GÎTES DE FRANCE® AVEYRON customer account by clicking on “Delete account” and following the étapes to confirm the deletion of your account. By deleting your account, you will be informed that you will no longer be able to access the history of all transactions made with GÎTES DE FRANCE® AVEYRON.
Article 8: Amendments to the privacy statement;
GÎTES DE FRANCE® AVEYRON may amend this privacy statement at any time, in particular due to:
- the introduction of new services or new technologies
- changes to the legal and regulatory framework
In the interests of transparency, GÎTES DE FRANCE® AVEYRON will publish the new version of the privacy statement on this page. We invite those concerned to consult this page as often as they wish to take note of any changes.
Article 9: Management of Cookies
When you visit our site, information relating to the browsing of your terminal (computer, tablet, smartphone, etc.) on our site may be recorded in 'Cookies' files installed on your terminal.
Cookies are mainly used to remember your choices and preferences or to recognise you when you return to our site.
Most browsers support cookies, but you can configure them to refuse them and delete them at any time. To do this, refer à to the documentation and support for the browser you are using.
Be aware that only the sender of a cookie is likely to read or modify any information contained in it.
What is a “cookie”?
A cookie is a small data file (text file) that a website, when visited by a user, asks your browser to store on your device in order to store information about you, such as your language preferences or login information. We configure these cookies as internal cookies. We also use third party cookies, which are cookies from a different domain to the website you are visiting, for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies are necessary for the operation of the website and cannot be deactivated in our systems. They are generally established as a response to actions that you have carried out and that constitute a request for services, such as defining your privacy preferences, logging in or filling in forms. You can configure your browser to block or inform you of the existence of these cookies, but certain parts of the website may be affected. These cookies do not store any personally identifying information.
Cookies strictly necessary on the site and the reservation centre:
GÎTES DE FRANCE® AVEYRON - allow_cookies - installation or not of optional cookies - session duration
Cookies strictly necessary on the reservation centre and proprietary space:
my-space.gites-de-france-aveyron.com - access_token - access token for the API
Cookies strictly necessary on the old version of the customer area:
my-space.gites-de-france-aveyron.com - PHPSESSID - session identifier to ensure continuity of the user session
Performance cookies
Performance and tracking cookies are used to improve the operation of our website so that we can offer you the best possible browsing experience
Performance cookies:
www.gites-de-france-aveyron.com - _ga - Internal cookies - 365 Days
Audience measurement cookies
Audience measurement cookies enable us to compile statistics on visits to the website.
Audience measurement cookies:
www.gites-de-france-aveyron.com - _ga - Internal cookies - 400 Days
9.2 Cookie retention period
The cookies placed on your terminal have a maximum lifespan of thirteen months. On expiry of the retention period, the personal data collected through cookies will be deleted.
9.3 Refusing cookies
If you refuse to accept the cookies we set on your terminal, or if you delete the cookies we have set on your terminal, you will no longer be able to take advantage of a certain number of functions that are nonetheless necessary for browsing certain areas of our site. This would be the case if you tried to access our content or services that do not allow you to be identified. This would also be the case if we were unable to recognise, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
The case of a failure to recognise the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
Where applicable, we disclaim all liability for any consequences related to the improper operation of our services resulting from the impossibility of using our services;sultant de l'impossibilit&e; pour Nous d'enregistrer ou de consulter les cookies nécessaires à leur fonctionnement et que vous auriez refusés.
How to exercise your choices, depending on the browser you use
For managing cookies and your choice, the configuration of each browser is different. It is described in your browser's help menu, which will tell you how to change your cookie wishes.
- For Internet Explorer™: open the Tools menu, then select Internet Options; click on the Confidentiality tab; then choose the desired level;
- For Firefox™: open the Tools menu, then select Options; click on the Privacy tab then choose the desired options
- For Chrome™: open the configuration menu (key logo), then select Settings; click Advanced settings then Content settings, then choose the desired options
- For Safari™ : choose Safari > Préférences then click on Sécurité ; click on Display cookies then choose the desired options
- For Opera™ : open the Tools menu, then sélection Prérences ; click on the Advanced tab, then in the Cookies section click on Manage cookies ; choose the desired options